STORY MAPPING METHOD: HOW TO DELIVER COMPLEX PROJECTS IN TERMS
QIWI is a provider of financial and payment services in Russia and the CIS. The company serves 47 million customers and regularly launches new products. The head of the QIWI…

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“WE HAVE Nothing TO PAY WAGES “And we raised it.”
SoftServe is one of the largest outsourcing IT companies in Ukraine. It was opened more than 20 years ago. Now there are offices in Poland, Bulgaria, America, Germany, Great Britain.…

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HOW TO BELIEVE AN OPPONENT IN THE NEGOTIATIONS
Sergey Kovalevsky has been involved in sales and B2B negotiations for 10 years. He is currently responsible for working with key clients at Lantmannen AXA (ТМ Finn Crisp, Start !,…

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HOW TO BUILD A BUSINESS WITHOUT OFFICE: CASE OF GAGARIN STUDIO DESIGN STUDIO

Business in a remote format helps to scale faster, invest more in weak spots, create favorable conditions for customers and a special corporate culture.

How – on the example of the international design and branding studio Gagarin Studio tells its founder Artem Beseda.

How a remote team helps scale a business 0
We have been working in a remote format for seven years. The asset has more than 1,200 successful projects for Epicenter, Ukrzaliznitsі, Auchan, METRO, Veresa, Megafon. And a team of more than 100 remote employees in Ukraine, Russia, Kazakhstan, Belarus. We are preparing for the opening of a branch in Poland. Continue reading

HOW TO CONVINCE THE CHIEF PAY FOR YOUR TRAINING

Combining study and work is not only possible, but also necessary. Especially when there is an opportunity to negotiate with the head about tuition and save money.

We translated an article from the French portal Archolda on how to prepare for a conversation and what arguments work.

What is the employer’s interest in your training?
Employees gain the knowledge and skills they need in their work and better cope with their duties. Loyalty increases, and the staff turnover decreases.

What is the compensation? Continue reading

“IN NEGOTIATIONS LOSES THE ONE WHO IS MORE THAN ALL NEEDED DEAL »

Jim Camp is a negotiating trainer with 30 years of experience. He has advised over 150 companies, including Motorola and IBM. Over the years, Camp has made sure: the win-win strategy rarely works. Most often, it turns into a “win-lose” or “lost-lost.”

Camp wrote a book on Negotiation Techniques, First Say “No,” which was published by Our Format Publishing House.

We publish some tips.

#1. Don’t be perfect Continue reading

"IKEA USES THE LABYRINTH “So that we take a long walk around the store and buy a lot”
When retailers talk about a “beautiful store,” they really just want a space where people want to spend money. To form it, you need to build a happy customer experience.…

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"CREATIVE COLACRACY AT THE NUCLEAR STATION WILL BE INappropriate
What are the business processes Any business can be roughly divided into projects and processes. Projects are something unique, with a beginning and an end. And processes are what happens…

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CEO ONEBOX: “The Chase FOR CRM IMPLEMENTATION AS A TREND WILL KILL 90% OF PROJECTS »
Small and medium-sized businesses perceive CRM as a “magic pill” from problems in working with customers, lost applications and a decline in sales. The selection and implementation of such software…

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HOW TO APPLY THE PRINCIPLES OF GEOPOLITICS IN MANAGEMENT
Montesquieu’s geopolitical theory says that the form of government in a country depends on the geographic location, climate, area, and amount of minerals. Montesquieu believed that the main criterion for…

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